From 1 December, more hospitality and tourism occupations will be added to the Queenstown area undersupply list

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Kia ora,

Immigration New Zealand (INZ) is currently using Ministry of Social Development (MSD) undersupply and oversupply lists to determine if New Zealanders are available for jobs for certain occupations in some regions.

From 1 December, more hospitality and tourism occupations will be added to the Queenstown area undersupply list (Queenstown, Arrowtown, Wanaka, Kingston, Glenorchy, Hawea and Wakatipu). This will allow more employers to support a work visa application for roles paid below the median wage.

The following occupations will be added to the undersupply list for the area covered by the Queenstown Lakes District Council:

  • 351311 - Executive Chef, Head Chefs, Sous Chefs, Chef de Partie, Commis Chef
  • 351411 - Cook
  • 431111/ 431511 - Restaurant supervisor
  • 431511 - Waiter
  • 431111 - Bartender
  • 431112 - Barista
  • 851299 - Butchery assistant
  • 851211 - Bakery assistant
  • 851299 - Food trades assistant
  • 851111 - Fast food cook
  • ​851311 - Kitchenhand
  • 431411 - Concierge
  • 542113 - Hotel or Motel Receptionist
  • 811211 - Cleaner
  • 431912 - Porter
  • 811511 - Laundry Attendant
  • 811411 - Housekeeper
  • 452299 - Outdoor Adventure Guide
  • 452217 - Raft Guides
  • 452214 - Canyon Guide
  • 451412 - Tour Guide

Employers will still need to advertise their vacancies and demonstrate they have made genuine attempts to attract and recruit suitable New Zealanders.

Employers should accurately match the job being offered to the ANZSCO (version 1.2) occupations. From next year (2021), we will transition to ANZSCO Version 1.3 for assessing skilled employment.

The updated Queenstown area undersupply list will be used in INZ’s assessment of Essential Skills work visa applications which are paid below the median wage from 1 December 2020 regardless of the date the application was submitted.  

Over and undersupply list info | Immigration New Zealand
More job seekers finding work

The numbers of job seekers finding employment across both the Alexandra and Queenstown MSD sites has been higher than expected. Many individuals are finding work within weeks of registering for the job seeker benefit. In the month of October for example, 98 registered job seekers in the Queenstown area found new employment.

The occupations on the undersupply and oversupply lists are reviewed every three months. However, they can be reviewed sooner if there is a significant change to the labour market. Further changes could be made to the lists for the Queenstown area or other parts of New Zealand if labour market conditions change and New Zealanders can’t be found for jobs.

Use of the lists will be reviewed in early 2021.

Frequently Asked Questions

Q: Have employers been consulted about these changes?

A: MSD maintains close contact with employers in the regions. MSD has become aware of the labour shortages in the Queenstown area and have filled many positions with New Zealand job seekers. However, the shortage has got to the point in some occupations that those roles need to be added to the undersupply list. This will make it easier for employers to hire migrants for these roles.

Q: Will INZ prioritise applications from Queenstown?

A: Applications that are assessed as being decision ready can normally be decided promptly following allocation to an immigration officer for assessment. Should there be any further documents or clarification as to the client, employer or role in question, then this may delay the allocation and/or processing in a more timely manner.

Q: What has MSD done to get New Zealanders into jobs in Queenstown?

A: The numbers of job seekers finding employment across both Ministry of Social Development’s Alexandra and Queenstown sites has been higher than expected. Many individuals are finding work within weeks of registering for the job seeker benefit. In the month of October for example, 98 registered job seekers in the Queenstown area found new employment.

MSD’s Queenstown and Alexandra sites have been working hard across numerous channels to address the labour shortage in the Queenstown Lakes District, including:

  • working with local labour market firms to partner and support them with industry and contract-specific recruitment drives
  • holding more client employment seminars to help prepare them for job searching
  • sending job seekers referrals to Seasonal Solutions
  • collaborating with growers and the horticulture and viticulture industry at meetings and job events
  • engaging with hospitality industry employers
  • undertaking recruitment campaigns, initiatives and role-funding
  • supporting events like the council-led Queenstown Lakes District Council job fair (26 November) and organising the Otago Pop Up Job Shop in Dunedin (5 November), which brought together employers, recruitment agencies, training and education providers and attracted more than 500 job seekers

Q: Why is the Queenstown Lakes District Council area used?

A: This is a well-defined area that makes sense to employers and workers alike. The Queenstown Lakes District has also traditionally had a high migrant worker population.

Q: Which areas are covered by Queenstown Lakes District Council?

A: The area includes Queenstown, Arrowtown, Wanaka, Kingston, Glenorchy, Hawea and Wakatipu.

Q: How can an employer get an occupation added to the undersupply list in their area?

A: The lists of occupations on the over and undersupply framework are reviewed every three months. However, they can be reviewed sooner if there is a significant change to the labour market. The review will include analysis of regional data from MSD and INZ and any information received from industry.

Q: Will the under and oversupply lists change for other areas as well?

A: Not at this stage. Further changes could be made to the under and oversupply lists in the Queenstown area or in other parts of New Zealand if labour market conditions change and New Zealanders can’t be found for jobs.

The use of the over and undersupply framework will be reviewed in early 2021 and the ongoing need will be evaluated considering the labour market conditions at the time.

Ministry of Business, Innovation and Employment
New Zealand Government